Return & Refund Policy

  • Return Eligibility
    • Returns for defective or damaged items are accepted within 7 days of product delivery.
    • The product must be unused and returned in its original packaging.
  • Return Process
    • Contact us at apexpurifier@gmail.com  or call on +91 98002 55500 to initiate a return.
    • Provide order details and images of the issue.
  • Refund Process
    • Refunds will be processed within 7 business days after the returned item is inspected.
    • Refunds will be credited to the original payment method  7 business days .
  • Non-Returnable Items
    • Customized or special-order products are non-returnable.
    • Products damaged due to mishandling or incorrect installation are not eligible for returns